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FAQ

Every day help for our customers

Find quick answers about manufacturing, compliance, and shipping for industrial LED luminaires.

Tri-Proof & Waterproof LED Lights

Explosion-Proof & Hazardous Location Lights

Commercial & Architectural LED Lights

If you need more help

Reach our engineering desk for photometric files, custom tooling, and factory audit scheduling.

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Are you a direct LED manufacturer?

Yes. We operate our own [___,___] m² facility in Zhongshan with in-house SMT, aluminum extrusion, and assembly lines for tri-proof light and LED panel light production.

What is the standard production MOQ?

Standard fixtures require a [___] pcs MOQ per SKU. For custom explosion-proof light or tailored CCT/optics configurations, sample runs start from [__] units.

What are your standard delivery terms?

Sample orders ship within [__] days. Mass production for LED linear light and garage light fixtures typically completes in [__]–[__] working days after drawing sign-off.

Can you customize optical distribution?

Yes. We engineer customized beam angles, DALI drivers, and emergency backup kits for cold storage light and classroom light fixtures to meet project specifications.

Which certificates do your lights carry?

Our fixtures carry CE, RoHS, and ISO 9001 compliance. Hazardous area explosion-proof light models are ATEX and IECEx certified with complete laboratory test reports.

What payment methods do you accept?

We accept T/T with a [__]% deposit and [__]% against the bill of lading, as well as irrevocable L/C at sight for qualifying volume distributor and engineering contracts.

Do you provide IES files and samples?

Yes. We provide verified IES photometric files, integrating sphere test reports, and paid functional evaluation samples before starting full-scale tool building.

How do you resolve batch quality claims?

Every shipment is covered by a [__]-year warranty. In case of verified driver or LED failure, replacement units or credit notes are dispatched within [__] business days.